Nokvision is committed to achieving total quality assurance and customer satisfaction through vigorous innovation and constant improvement of its business processes.
The company mission is to successfully deliver to customer’s high quality, cost effective products and services on time, every time.
To fulfill the mission, the policy is to maintain a practical but comprehensive Quality System based on its stated commitment to customer satisfaction and continuous improvement.
Our policy embraces the following key principles:
- The satisfaction of customers, both external and internal, shall be the primary focus of the standard management activities
- Systems and controls shall be prevention based to foster more effective decision making
- Funders and Suppliers are integral to the high standard process and company staff shall work closely with them to meet customer’s needs
- Staff shall be encouraged and empowered to participate in quality improvement activities through teamwork and focused task groups
- All staff shall have individual responsibility for understanding and applying this Quality policy in the performance of their tasks
- Company management is fully committed to the Quality Policy through active participation in quality improvement activities and leadership by example